The cancellation or modification of travel vouchers is subject to the rules of the respective airlines providing the service, in accordance with their terms, conditions, and restrictions.
A non-refundable service fee of 25 KWD will be applied for each modification, change, or cancellation of the travel ticket, in addition to any penalties imposed by the airline.
The customer must provide the airline with the PNR (Passenger Name Record) when contacting them.
2. Website Policy:
Legal Disclaimer:
The terms of this disclaimer apply to the use of the website and the information contained therein.
By accessing the website, the user agrees to all terms of this disclaimer.
If you do not agree with the terms, it is advised not to browse or use the website.
3. Accuracy of Information:
Trendy Travels strives to provide accurate, up-to-date, and complete information. However, the website and the services offered are provided "as is" without any warranties regarding the accuracy or completeness of the information.
Trendy Travels is not liable for any malfunctions resulting from the use of the website or the online services provided.
4. Liability Disclaimer:
Use of the Website at User's Own Risk:
The use of the website and the online services is at the user's own risk.
Trendy Travels assumes no responsibility for any damages resulting from malfunctions, data loss, viruses, theft, or unauthorized access.
Technical Errors:
In the event of any technical error on the website, communication channels, pricing, or systems related to airlines or booking systems, the website will fully refund the amount paid by the customer without any deductions.
Trendy Travels will not assume any additional financial obligations resulting from these technical errors.
5. Service Fees:
Service fees are clearly displayed to the customer before payment and range between 3% to 15% of the booking value, according to the company's sales policy.
In the case of cancellations, the customer is not entitled to a refund of the service fees.
6. Technical Disruptions and Other Risks:
Disruptions or Outages:
Trendy Travels is not liable for any disruptions or outages of services provided on the website or damages caused by third-party systems such as internet service providers or electricity suppliers.
The company is not responsible for any data loss due to system failures of the company or third parties.
Events Beyond Control:
The company will not be held responsible for events outside its control, such as natural disasters or significant technical issues.
7. General Conditions:
The use of this website is governed by the laws of Kuwait, and all disputes arising from or related to this disclaimer are subject to the exclusive jurisdiction of Kuwaiti courts.
All trademarks and intellectual property rights associated with the website are owned by Trendy Travels or its licensors.
In case of violation of the terms, Trendy Travels reserves the right to suspend or block access to the website.
The company reserves the right to modify, suspend, or discontinue any information or services on the website at any time without prior notice. Users are advised to review the terms periodically.
8. Modifications to Terms and Conditions:
Trendy Travels may modify these terms and conditions at any time, and users are advised to review them regularly to ensure compliance with any updates.
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